STUDIO POLICY

It's Time to Start Your MUSICAL Adventure

Before we get started with the music, please familiarise yourself with our studio policy. These rules are in place to provide the best experience for you and your teacher. 

PAYMENT OPTIONS

Option #1 – Upfront Term Payments (required for peak times: 3–7 PM)

  • Lessons are booked in blocks of 10 lessons per term, with the full term invoiced upfront.
  • The cost per term is calculated based on lesson duration:
    • 30-minute lessons: $425 per term ($42.50 per lesson, 10 lessons)
    • 45-minute lessons: $630 per term ($63 per lesson, 10 lessons)
    • 60-minute lessons: $850 per term ($85 per lesson, 10 lessons)
  • Payment for the full term is non-refundable.
Rescheduling Policy
  • Flexibility to reschedule one lesson per term (per student) is available if at least 24 hours’ notice is provided.
  • The rescheduled lesson must be completed within the same term or during school holidays, subject to availability.
  • After the one reschedule has been used, additional missed lessons will not be eligible for make-ups.
Ceasing Lessons
  • Students are encouraged to provide notice before the start of the term if they wish to discontinue lessons.
  • A two-week grace period is available at the beginning of the school term, during which students may cease lessons without paying for the full term.
    • Payment is required for any lessons taken during this two-week period.
  • After the grace period ends (at the conclusion of Week 2 of the school term), students are committed to paying for the full term.

Option #2: Monthly Payment Plan (Only available for off-peak times: 8 AM–3 PM)

  • Lessons are billed monthly, providing greater flexibility.
  • The rates for 2025 are as follows:
    • 30-minute lessons: $47.50 per lesson
    • 45-minute lessons: $68 per lesson
    • 60-minute lessons: $90.00 per lesson
Rescheduling Policy
  • Cancellations are allowed with at least 24 hours’ notice.
  • Rescheduled lessons also require 24 hours’ notice and are subject to availability.
Ceasing Lessons
  • Ongoing lessons may be cancelled at the student’s request via email or in person with a minimum of two weeks notice.
  • Payment is due within this two-week period whether or not lessons are taken.
  • Students must pay any outstanding invoices at the time of their cancellation.